Enduring Principles in Practice: The FDA’s Latest on HCP Promotion

October 3, 2025
What you’ll learn:
  1. The FDA’s September 9th and 23rd enforcement letters signal heightened scrutiny of both consumer and HCP promotion, particularly around oncology, with a focus on clarity, balance, and neutrality in messaging.

  2. Common violations include overstated efficacy, unsupported superiority claims, reliance on single-arm or exploratory trial data, and omission or minimization of risk information, emphasizing that disclaimers alone are not sufficient to mitigate misleading impressions.

  3. Websites remain a key enforcement target, making adherence to CFL and SIUU guidance, balanced benefit–risk presentation, and reliance on robust evidence essential for compliance.


Executive Summary

Following the FDA’s September 9th, 2025 announcement and the release of 49 enforcement letters focused on DTC promotional materials, the FDA has now released an additional set of enforcement letters. 

As we assessed in our previous POV, Evolving Standards, Enduring Principles, the first group of enforcement letters largely focused on consumer-facing DTC materials, this latest subset highlights the FDA’s parallel scrutiny of HCP-directed promotion. Of the 12 letters, 11 were issued on September 9th and addressed webpages, tradeshow booth panels, a sales aid, and a newsletter; one letter was issued on September 23rd and returned attention to a DTC TV ad, citing issues with distracting narrative sequences during efficacy and major statement delivery. The therapeutic areas that received letters were led by oncology, with additional actions in dermatology, gastrointestinal, immunology, and hematology. 

Across these materials, the FDA cited recurring issues, including reliance on single-arm trial data and unsupported superiority claims, overstated or exaggerated benefit presentations, and the omission or minimization of risk information. Together, these actions reinforce that both consumer and HCP promotion are under heightened FDA oversight, and that presentation style—not just content or disclaimers—remains central to compliance.

Notable Observations

Oncology

The FDA cited multiple products for relying on data from single-arm trials. Without a comparison group, results like stable disease or time-to-event outcomes (progression-free survival, overall survival, cystectomy-free survival) can’t be reliably attributed to the drug. These results may just reflect the natural course of the disease. The FDA reiterated that while single-arm studies can support response rates, they cannot justify promotional claims about disease control or survival. 

Off-Label Promotion

Companies attempted to mitigate non-label data (open-label, exploratory, or otherwise off-label) by including disclaimers that noted trial limitations. The FDA consistently identified that when the net impression overstates efficacy or minimizes risk, disclaimers are not considered sufficient to balance misleading efficacy claims once they are presented in promotional materials. 

Risk Omission in Conference Materials

Tradeshow booth panels featured before/after imagery and bold efficacy claims without any risk information. The FDA also emphasized that directing people to the Prescribing Information does not fulfill the requirement of fair balance and considered it an omission of risk information. 

Superiority Claims

An emerging theme in this batch of letters was the focus on superiority claims. The FDA highlighted that superiority claims based on mechanistic theories (e.g., formulation, size, process) or a single open-label/exploratory study do not meet evidentiary standards. 

Key Takeaways

Oncology received significant attention in both the September 16th and 30th releases of Untitled and Warning letters. Consider presenting therapeutic response rates in alignment with the label without suggesting broader clinical benefit.

Improper Consistent with the FDA-Required Labeling (CFL) use is a dominant trigger. Non-label data presented in promotional contexts may prompt enforcement.

  • For off-label or exploratory data, follow the FDA’s CFL guidelines: keep such information separate from branded promotion, present it neutrally with appropriate disclaimers, and avoid positioning it as confirmatory evidence (see Klick’s Breaking Free from “In the Label” Marketing POV).

  • For off-label data that does not follow CFL guidelines, consider sharing information with HCPs separately from promotional materials in a non-promotional scientific exchange, as presented in the FDA’s Communications Regarding Scientific Information on Unapproved Uses (SIUU) guideline.

Conference and trade show materials are within the scope of FDA enforcement. Ensure that all conference materials and components strike a balance between risk and benefit.

Superiority claims are the strongest and most credible when supported by pre-specified, adequately powered, head-to-head trials demonstrating consistent, clinically meaningful results, with risks presented transparently alongside benefits. 

Disclaimers are not a shield, and language surrounding study limitations does not mitigate misleading or off-label claims.

  • When sharing information beyond the label, it is important to anchor communications in CFL guidance by keeping content within the approved conditions of use and ensuring the entire presentation is truthful and not misleading. 

Risk and benefit imbalance is a clear red flag, as the FDA continues to take action on omissions, minimizations, and exaggerations.

Consistent with our initial POV, these latest letters don’t shift the rules, but reinforce the FDA’s enduring priorities: clarity, balance, and neutrality in promotion. Regardless of channel or audience, compliance depends on how the entire experience conveys benefits and risks. 

Continue to watch this space for additional updates and timely insights from Klick’s Science + Regulatory team.


Klick Health is the world’s largest independent commercialization partner for life sciences and a leading full-service pharma marketing partner, serving as agency of record for leading pharma, biotech, and healthcare brands. Klick’s specialized offerings are rooted in deep medical and scientific understanding, including market insights, award-winning creative, and proprietary AI and data models to craft impactful brand narratives and seamless customer journeys. Backed by nearly 250 medical experts and advanced healthcare analytics, Klick delivers integrated marketing strategy and communications, from new product launch strategy to MLR review with real-world evidence, helping brands thrive in today’s complex healthcare landscape. Learn more at Klick.com.


Authors

Akriti Kamal, MSc

Akriti Kamal, MSc
Director, Science + Regulatory

Akriti Kamal, MSc, Director, Science + Regulatory, Klick Health, leads regulatory and medical communications across a diverse portfolio of pharmaceutical brands. With more than a decade of healthcare experience, she brings expertise in pre-commercial, promotional, and disease-awareness initiatives, spanning oncology, rare blood disorders, neurology, neuromuscular disorders, and eyecare. Akriti has guided several multi-indication brand launches, combining scientific rigor with process efficiency to ensure compliant, market-ready content. Known for her collaborative approach, she partners closely with MLR teams and stakeholders to streamline reviews, strengthen workflows, and uphold the highest standards of regulatory excellence.


Cassandra Carroll, PhD

Cassandra Carroll, PhD
Director, Science + Regulatory

As Science + Regulatory Director at Klick, Cassandra leads a dedicated team in delivering innovative and regulatory-compliant scientific communications. With a PhD in biology and over 11 years in healthcare and research, Cassandra has a proven track record in guiding product launches in rheumatology, gastroenterology, and neurology across global markets. Her strategic, data-driven approach and collaboration with medical, regulatory, and legal teams drive Klick’s commitment to elevating life sciences communications and enhancing patient outcomes.


Dylan Trent

Dylan Trent
SVP, Science + Regulatory

Dylan is SVP, Science + Regulatory, Klick Health, with over 15 years of experience shaping the creation, review, and submission of regulated promotional materials for top pharmaceutical brands worldwide. He leads a team of medical and regulatory experts who balance compliance with bold creativity, driving award-winning campaigns across pharma, devices, and consumer health. Recognized as one of MM&M’s 40 Under 40 in 2022, Dylan has advanced regulatory innovation throughout his career—from early roles at Bristol-Myers Squibb to founding a global regulatory affairs team to driving digital innovation and excellence at Klick since 2019.


Jen Wild, MSc

Jen Wild, MSc
Director, Science + Regulatory

With over a decade of combined experience in biomedical research and promotional advertising, Jen brings a dual perspective to life sciences promotion. After three years conducting metabolomics research in rare genetic diseases and women’s health as part of her MSc in chemical biology, she transitioned to promotional advertising, where she has spent 7+ years leading client portfolios across oncology, neurology, and men’s and women’s health. As Science + Regulatory Director at Klick, Jen leads teams through the entire campaign life cycle for vaccines, pharmaceuticals, and medical devices. She excels in partnering with MLR teams to optimize submission strategies for compliance, efficiency, and scientific accuracy. Leveraging her extensive regulatory and agency experience, she is dedicated to elevating life sciences promotion, aiming for award-winning, impactful campaigns that optimize patient outcomes and contribute to the evolution of industry standards.


Vrudhi Shah, MSc

Vrudhi Shah, MSc
Director, Science + Regulatory

Vrudhi Shah is Director of Science + Regulatory at Klick, with over 15 years experience in healthcare. She leads a multidisciplinary team of medical editors and regulatory specialists, ensuring promotional content remains scientifically rigorous and fully compliant. Valued for her calm, collaborative leadership, she forges seamless partnerships with clients and MLR teams, guiding successful launches with excellence in dermatology, hematology, neurology, and pain management. Before earning her MSc, Vrudhi worked in a hospital research laboratory and later managed operations and physician education for a doctor’s house-call service. Her enduring passion for medical science and patient impact continues to power her accomplishments.

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